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General Inquiries
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Partnerships
Website
Account
Group Training Information
Continuing Education
Certificate/Certification Information
Everything else
Live Programs
Program Page
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Participation
On-Demand Programs
Program Access
Certificate
Everything Else
Back to home
General Inquiries
General Inquiries
Billing
Partnerships
Website
Account
Group Training Information
Continuing Education
Certificate/Certification Information
Everything else
Live Programs
Program Page
Zoom Information
Certificate Information
Participation
On-Demand Programs
Program Access
Certificate
Everything Else
General Inquiries
Billing
How do I obtain a copy of a tax invoice?
Where can I get a copy of my receipt?
Do you offer financial aid?
Why is my card being declined?
How do I purchase for someone else?
Do you accept Purchase Orders?
Do you offer a group discount?
Do you offer a student discount?
How do I register multiple people?
What is your refund policy?
Do you offer scholarships for your programs?
Do you accept VA payments/GI bill?
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Partnerships
Can I become a CONCEPT Presenter?
Can I partner with CONCEPT to host a workshop, webinar, or conference for my organization?
Do you offer research opportunities?
Website
What internet browsers are compatible with your programs?
What are your Terms and Conditions?
What is your Privacy Policy?
What is your Data Collection policy?
What is your Grievance Policy?
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Account
What happens if I have two accounts?
How do I log into my dashboard?
How do I create an account?
How do I reset my password?
How do I change my email address?
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Group Training Information
Do you offer a group discount?
Can we change/transfer participants and/or training selections after purchase?
Continuing Education
How long are CE credits valid?
What is continuing education?
What are your current board approvals?
Is partial continuing education credit available for an uncompleted program?
Can your programs be used towards Board Certification?
Do CEs (CEUs) count as college credits?
Are your programs APA approved?
How do I know if a program qualifies for continuing education credit?
I am unable to find the continuing education credit I am looking for. Does that mean you do not offer it?
Can I receive continuing education credit in more than one state for a single program?
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Certificate/Certification Information
Can I purchase programs one-at-a-time and still earn a Certificate?
DBT certification
What are certificates & how do they work?
Everything else
What are the PAU Alumni benefits?
What are the requirements for taking CONCEPT training programs?
